Frequently Asked Questions
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If autofill has input the wrong address, submit a form with your order number, and the correct address.
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If you chose the free shipping option during checkout, it can take anywhere from 3-6 weeks to arrive. This option is choosing to have it be sent as a letter, so there is no tracking number, and is up to USPS, and the weather on how fast it will arrive.
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Fill out a form with your order number, and when it was marked fulfilled. Majority of the time we are able to send a replacement or offer a refund.
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If you place an order during a product launch then it can take up to 5 days to get it to the post office. We pack all of the orders by hand, so things can happen that take time away from packing.
If you place an order not on a product launch, it will take up to 3 days for your order to get shipped out (unless a product launch happens soon).